Resources

Practical guides to international shipping.

Packing, documents, Incoterms, chargeable weight: the essentials for shipping with peace of mind, written by our teams.

Preparing a shipment

Packing, restricted goods: the right habits before departure.

Preparation

Box, cushioning, sealing, label: the rules that prevent damage over a journey of several thousand kilometres.

Preparation

Batteries, liquids, chemicals, counterfeits: what needs a special declaration or cannot travel at all.

The documents to provide and the rules of international trade.

Customs

Commercial invoice, packing list, transport document, certificate of origin: what each document is for.

Customs

The 11 rules that define who pays for transport, who insures the goods and when the risk changes hands.

How the price of transport is calculated.

Pricing

Why a light but bulky parcel can cost more, and how to calculate the chargeable weight.

Reading the tracking page and our notifications.

Tracking

Registered, in transit, in customs, on hold… what each status on the tracking page means.