Industries

E-commerce & distribution

Order fulfilment, home delivery and tracking shared with your customers.

The context

What matters in your industry

Your customers want to know where their order is, at all times. We prepare your parcels, deliver them to the door and share tracking with the recipient, by email at every step.

Your challenges

  • “Where is my parcel?”

    Tracking requests overwhelm customer service.

  • Home delivery

    Absent recipients, incomplete addresses, new attempts.

  • Peak periods

    Volumes multiplied during sales and holidays.

Our answers

  • Shared tracking

    The recipient gets an email at every step and tracks the parcel without an account.

  • Last mile

    A new attempt if nobody is home, proof of delivery on handover.

  • Flexible warehouses

    Order fulfilment that scales with your peaks.

Sample flow

Dubai → Mumbai

Orders prepared at the Dubai warehouse fly out every day; the end customer receives an email as soon as the parcel is handed to the courier.

Industries

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