Contact
Let's talk about your shipments.
Quote, question about a parcel, account opening: choose the channel that suits you, our teams will answer.
- Request a quoteA pre-filled email with the information needed for pricing.Prepare my request
- WhatsAppFor a quick question about a shipment, with your tracking number.+33 6 39 98 45 67
- PhoneCustomer service available 24/7.+33 1 99 00 12 34
- EmailFor any request, with attachments if needed.contact@jplogisticsltd.com
Write to us
Send us a message
Describe your request: an advisor will reply by email, usually within one business day.
The right contact
What do you need?
Choose your situation: you are directed to the fastest channel, with a message already prepared.
- OnlineTrack a parcelStatus, estimated delivery date and full history, without an account.Track my shipment
- WhatsAppA delivery problemRecipient absent, address to correct, expected parcel not arriving.Write on WhatsApp
- EmailRequest a quoteOrigin, destination, weight, dimensions: a pre-filled email lists everything we need.Prepare my request
- EmailCustoms and documentsCommercial invoice, packing list, Incoterms: our customs brokers advise you.Ask my question
- EmailOpen a business accountTrack all your shipments on one page, with proof of delivery and Excel export.Request my access
- EmailA complaintParcel damaged, incomplete or delivered late: describe the situation and we will look into it.File a complaint
For a quick answer
- Give your tracking number if it concerns an existing shipment.
- For a quote: origin, destination, weight, dimensions and nature of the goods.
- Attach your documents (commercial invoice, packing list) if you have them.
Looking for information?
The answer may already be in our frequently asked questions or our practical guides.